State Farm® Insurance Agent Nereyda Perez

"I was instructed by this State Farm office to cancel my homeowners policy because new coverage was being issued. Minutes later, I was told the new policy was not approved, leaving my home uninsured.
My prior policy was paid through September 2026 and I have over 20 years with no claims. Instead of resolving the situation, they offered reduced coverage at a higher cost and have failed to provide clear written documentation or a real solution.
This lack of accountability placed my home at risk. Consumers deserve confirmed coverage before being told to cancel an active policy."

"Madeline Vela was so professional and gave the best customer service. She helped me with all my questions and was so knowledgeable."

"I am extremely disappointed with the handling of my mother’s insurance situation by this State Farm office.
After more than over 20 years of homeowners insurance with no claims, she was contacted and offered savings if she moved my homeowners policy. After completing all required questions, she was advised to cancel her existing policy because coverage with State Farm was being issued. Shortly after the cancellation was processed, she was informed that the new policy was not approved, leaving her home uninsured.
Her prior policy had been paid in advance and was active through September 2026. Since then, she has struggled to obtain clear answers or meaningful assistance to resolve the situation.
The lack of accountability and follow-through has caused significant stress and placed my mother’s home at risk. No homeowner should be instructed to cancel an active policy before new coverage is fully approved and bound. I hope this review prompts immediate improvements in the company’s processing of advising clients."

"I am extremely disappointed with the handling of my insurance situation by this State Farm office.
After more than over 20 years of homeowners insurance with no claims, I was contacted and offered savings if I moved my homeowners policy. After completing all required questions, ! was advised to cancel my existing policy because coverage with State Farm was being issued. Shortly after the cancellation was processed, I was informed that the new policy was not approved, leaving my home uninsured.
My prior policy had been paid in advance and was active through September 2026. Since then, I have struggled to obtain clear answers or meaningful assistance to resolve the situation.
The lack of accountability and follow-through has caused significant stress and placed my home at risk. No homeowner should be instructed to cancel an active policy before new coverage is fully approved and bound. I hope this review prompts immediate improvements in communication accountability and consumer protection"

"I am extremely disappointed with the handling of my insurance situation by this State Farm office. After more than over 20 years of homeowners insurance with no claims, I was contacted and offered savings if I moved my homeowners policy. After completing all required questions, I was advised to cancel my existing policy because coverage with State Farm was being issued. Shortly after the cancellation was processed, I was informed that the new policy was not approved, leaving my home uninsured. My prior policy had been paid in advance and was active through September 2026. Since then, I have struggled to obtain clear answers or meaningful assistance to resolve the situation. The lack of accountability and follow-through has caused significant stress and placed my home at risk. No homeowner should be instructed to cancel an active policy before new coverage is fully approved and bound. I hope this review prompts immediate improvements in communication, accountability, and consumer protection"

"I had a one-of-a kind experience with this office and, specifically, Stephanie Perez. She got me a deal I didn't even think possible, helped me with my vehicle documents for the DMV and overall has been an excellent agent."

"I want to thank Madeline Vela, a State Farm representative for being such a tremendous help to me today. I am not very tech savvy but she made it easy for me to get my information to the right place. She went above and beyond to assist me and I am appreciative of her time."

"Madeline Vela is a professional and courteous State Farm agent who effectively communicates information to her clients.
As a customer of the Nereyda Perez agency, I have found her to be a pleasure to work with. If she doesn’t know the answer to a question, she will find out for you. More importantly, Madeline returns phone calls and gets back to her clients in a timely matter. I look forward to continuing my collaboration with her for my insurance needs."

"Muchas gracias Zaida Chiqui, por su buena explicación, me ayudo mucho en cuanto a unas dudas que tenia con respecto a mi seguro, estoy muy contento con el servicio que prestan!!"

"Stephanie was super helpful and had good suggestions that saved me time."

"Stephanie was superb. Arranging insurance for a new car and applying discounts went seamlessly."

"terrible place"

"Thanks to Mrs. Mary Castillo. She was an excellent professional; she provided me with all the details clearly and gave me exceptional service. I am already recommending her to all my friends and family. When you call, ask for her you’ll thank me."

"Excellent service. Highly recommended."

"Thank you babacar For contacting me and helping me to switch over to State Farm and get a better Policy rate And help me to save more money in my pocket"

"Babacar is a great insurance agent very professional, patient, and knowledgeable. He took the time to explain my husband’s policy in detail and helped me understand things I wasn’t aware of before. He answered all my questions clearly and made the whole process easy and stress-free. I truly appreciate his help and would highly recommend him to anyone looking for an honest and reliable insurance agent"

"Just got insurance today.
Ava Maldonado was great. Very knowledgeable, patient and seemly guides her clients in the proper direction.
Thanks!"

"Adrianna best broker very helpful!! Thank You"

"Stephanie P. at State Farm in Bay Ridge, Brooklyn truly deserves far more than five stars. As someone who did not previously feel well-informed about auto insurance, I was incredibly fortunate to work with Stephanie. She is exceptionally educated, professional, and highly knowledgeable across many areas of insurance.
Stephanie took the time to thoroughly walk me through the entire process, provided me with a complimentary quote, and spent well over an hour discussing multiple coverage options for my newly purchased vehicle. What truly sets her apart is her integrity—she genuinely sits with her clients, listens, explains every detail clearly, and never takes advantage of them. Her guidance helped me understand my options and make confident, informed decisions.
I am genuinely grateful to have met Stephanie. In just a few short days, she taught me so much and made what could have been an overwhelming experience feel seamless and reassuring. If you are in the market for insurance—whether auto or any of the many other types she offers—I highly recommend visiting Stephanie P. You will not be disappointed.
Stephanie, if you are reading this, thank you from the bottom of my heart for all of your help and dedication!!!"

"I had a great experience with this State Farm location. Adrianna was so kind, sweet, and professional throughout the entire process of obtaining my car insurance. Would recommend this office to anyone else looking for the best service with good rates."

"Very helpful and fast."

"Adrianna is the best agent you can ask for if you’re insuring something
Super available always ready to help"

"I recently worked with Ava Maldonado at the Nereyda Perez State Farm office over the phone, and she was fantastic! Ava was incredibly knowledgeable, patient, and took the time to explain all my insurance options clearly."

"I am truly happy to say that I have had the best experience with Nereyda Perez State farm Agency. They are truly a agency that care about their clients and are always ready to help, in particularly Zaida, who is such a caring and attentive agent, who goes beyond to provide a amazing service. She sits with you and explains everything in a clear and patient way which is hard to come by."

"I had the pleasure of working with Zaida for almost a year now, I couldn't be more grateful for her help. She assisted me in setting up a family protection plan, making the entire process simple and easy to understand. Beyond that, she went above and beyond by helping my husband with his auto insurance and reviewing our coverage to ensure we were getting the best value a few weeks prior. Thanks to her dedication and expertise we even managed to save some money during these hard times. Zaida is wonderful, highly knowledge, professional and truly dedicated person. I'm extremely thankful for all her support and would definitely recommend this agency to anyone looking for exceptional service."